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Shipping & Returns

SHIPPING

Orders typically ship within 3 business days. During busy seasons this may be extended to 5 business days but we will always keep you up to date on this page.

Once items have shipped they can take anywhere from take anywhere from 2 to 10 business days to arrive depending on your location.
If shipping outside of Canada or USA, the lead time can vary greatly from the average noted above.

Once an order has shipped Coastal Collective + Co Calling cannot be held responsible for any delayed or damaged items. If your order has not been received within the timeframe outlined above please contact your local post office.

Packages are typically shipped without a tracking number, however, we do have the option to ship tracked for a flat fee of $10. Please ensure you select your service preference at checkout.

Any applicable taxes and duties are the sole responsibility of the buyer.

RETURNS
Returns will be accepted within 14 days. All items must be received back in original condition complete with tags.

If you wish to return an item please contact us prior to obtain a returns number.

All shipping fees must be paid by the customer. Original and return shipping fees are not eligible for refund.